Our Commitment to Transparency and Fairness Under the No Surprises Act

At Growth Journey Therapy, we are dedicated to providing not only exceptional care but also ensuring transparency and fairness in our billing practices. In compliance with the No Surprises Act, we are committed to protecting you from unexpected medical bills and providing clear, upfront information about the cost of your care.

Our Obligations Under the No Surprises Act

The No Surprises Act was implemented to safeguard patients from surprise medical bills. This legislation is particularly relevant for services rendered in emergency situations or by out-of-network providers at in-network facilities. In line with this Act, we assure you that:

• Protection Against Surprise Billing: You will not receive unexpected bills for emergency services or for certain non-emergency services provided at our facility, even if they are out-of-network.
• Clear Cost Estimates: Before your treatment, we will provide a good faith estimate of the expected charges for your medical care.
• Informed Financial Decisions: Our team will help you understand your potential financial liability for services received, allowing you to make informed decisions about your care.
• Assistance with Billing Questions: Should any questions or concerns arise regarding your bill, our dedicated staff is here to assist and provide clarity.

Providing a Good Faith Estimate

For our uninsured or self-paying clients, we understand the importance of knowing the cost of your healthcare in advance:

• Upfront Estimates: We will provide a detailed good faith estimate of the charges for your treatment, including any additional fees that may apply.
• Accuracy and Transparency: Our estimates are based on the information available at the time and aim to reflect your actual charges as closely as possible.
• Clear Communication: We ensure that all estimates are presented in a clear, understandable manner, giving you a comprehensive view of your potential financial responsibility.
• Resolving Discrepancies: In the event that your final bill significantly exceeds our estimate, you have the right to dispute the charges. We will guide you through this process, ensuring that your concerns are addressed promptly and fairly.

Our Commitment to You

At Growth Journey Therapy, our priority is your health and well-being, both medically and financially. We are committed to adhering to the standards set by the No Surprises Act and ensuring that your experience with us is not just clinically excellent but also financially transparent and fair.

If you have any questions or need further information about the No Surprises Act, our billing practices, or the good faith estimate for your care, please do not hesitate to contact us. We are here to support and guide you through every step of your healthcare journey.